Privacy Policy
This Privacy Policy describes how WADFOW Philippines (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from WADFOW Philippines (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend the Services and our users.
What Personal Information We Collect
Information We Collect Directly from You
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Basic contact details: Name, address, phone number, email.
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Order information: Billing/shipping address, payment confirmation, contact details.
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Account information: Username, password, security questions.
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Shopping activity: Items viewed, added to cart or wishlist.
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Customer support: Messages or information shared with us during support interactions.
Some features require you to provide certain information. You may choose not to provide it, but that may limit access to some Services.
Information We Collect Through Cookies
We automatically collect "Usage Data" using cookies, pixels, and similar technologies. This includes:
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Device and browser information
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IP address
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Network information
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Interaction data with the Services
Information from Third Parties
We may also collect personal data from third parties:
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Vendors like Shopify (for site operations)
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Payment processors for processing transactions
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Marketing and analytics tools
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Shipping partners for order fulfillment
All third-party data is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
To fulfill orders, manage your account, process payments, facilitate returns/exchanges, and send transaction-related updates.
Marketing and Advertising
To send promotional emails/SMS, personalize ads, and improve the relevance of product offers.
Security and Fraud Prevention
To detect and prevent fraudulent or malicious activity. We recommend keeping your account credentials private.
Communicating with You
To provide support, collect feedback, and maintain service quality.
Cookies
We use cookies to operate and improve our Site. For more info about cookies used via Shopify, see Shopify Cookie Policy.
You may manage cookies through your browser settings, though doing so may impact functionality.
How We Disclose Personal Information
We may share your information:
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With vendors who perform services on our behalf (e.g. hosting, shipping, payment processing)
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With business and marketing partners like Shopify
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With your consent, including social integrations or when you request a specific action
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Within our corporate group
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In the event of business transactions like a merger or asset sale
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To comply with legal obligations, protect rights, and enforce terms
Categories of Shared Personal Information (Past 12 Months):
| Category | Recipients |
|---|---|
| Identifiers | Vendors, partners, affiliates |
| Commercial information | Vendors, partners, affiliates |
| Internet activity (Usage Data) | Vendors, analytics providers |
We do not use or disclose sensitive personal information to infer characteristics.
User-Generated Content
Any content (e.g., product reviews) posted publicly will be accessible by others. We cannot control how others may use that information. Please be cautious.
Third-Party Links
We may link to third-party websites. Their policies and practices are outside our control. Review their privacy policies before submitting personal information.
Children’s Data
Our Services are not intended for children. If we learn we’ve collected information from a minor, we will delete it. We do not knowingly "sell" or "share" data from individuals under 16.
Security and Retention
We take precautions to protect your data, but no system is completely secure. Avoid sending sensitive data via unencrypted methods.
Data retention varies depending on legal obligations, service needs, and account status.
Your Rights and Choices
Depending on your location, you may have the right to:
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Access or request a copy of your data
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Request deletion or correction
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Restrict processing or withdraw consent
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Object to data use
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File a complaint or appeal decisions
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Manage email preferences or unsubscribe from marketing
To exercise your rights, contact us using the details below. We may request identity verification.
Complaints
You may contact us if you have concerns about our data practices. If unresolved, you may contact your local data protection authority.
International Users
We may transfer your data outside your home country (e.g., to the U.S.) and rely on recognized legal mechanisms like Standard Contractual Clauses.
Contact
If you have questions or wish to exercise your privacy rights, contact us at:
Email: inquiry@wadfowstore.com
Address: 178 10th Avenue, 1406 Manila PH-00, Philippines