1. Payment Policy – WADFOW Philippines
- Pre-orders require full payment upon checkout.
- Cash on Delivery (COD) is not allowed for pre-order items. Please select a prepaid method (e.g., GCash, Bank Transfer, Credit/Debit Card).
2. Lead Time / Delivery Schedule
- Pre-order items are subject to a processing time of 14 to 21 business days from the date of payment confirmation.
- This estimate may vary depending on supplier schedules, customs, or logistics delays.
3. Product Availability & Replacement
- In rare cases where the ordered item becomes totally unavailable, the customer will be notified.
- A replacement item with the same specifications or similar model may be offered.
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Customers may choose to:
• Accept the replacement
• Cancel the order and receive a full refund
4. Cancellation & Change of Mind Policy
We understand plans can change. At WADFOW Philippines, we accept cancellations due to change of mind under these conditions:
- Must be requested within 3 calendar days of placing the order.
- A 3% processing fee will be deducted from the total refund to cover transaction, admin, and restocking costs.
- Refunds will be processed to your original payment method within 7–14 business days.
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After 3 days, cancellations due to change of mind will no longer be accepted.
🚫 Non-Refundable Charges: Shipping, logistics, or special-order fees (if already incurred) are not refundable.
5. Final Notes
- Once your order has been processed or shipped, no further changes or cancellations will be allowed.
- By confirming your order at checkout, you acknowledge and accept these terms from WADFOW Philippines.